Contact

One address, read by a person.

What to put in the subject line

It helps us route it correctly:

• Report not received — include the email you paid with and the approximate time.
• Refund request — include your order ID. Terms are on the refund page.
• Delete my data — include the email you used. We remove the record and confirm.
• Wrong birth time on my report — send the correct details and we regenerate it at no charge.

What we cannot do

We do not answer follow-up questions about your chart, give advice on decisions, or interpret a chart verbally. That is a different service with a different price, and pretending otherwise would make this one worse.

Operator

This service is operated by Zhang Yang. Payments are processed by our merchant of record; card details never reach us.

If you are contacting us about a payment, have your receipt ready — it carries the order ID we need.